What are we trying to achieve?
Strategy into action
bpha is a strong organisation with a good track record and effective management
- Stable, highly capable leadership team – consistent direction, working to clear strategies, delivering for today… looking to the longer term
- Great Place to Work – best large employee accreditation, endorsed approach to engagement and employee welfare
- Excellent progress with:
- Customer Service – CRM, Customer portal, tenancy sustainment, welfare fund
- Launch of In-house Maintenance Service
- Towards net zero – 100% Decent Homes Standard, average SAP > 76, on target for Band C by 2030
- New homes – committed to developing our pipeline in a tough market
- Investment in Bedford tower blocks.
Read more about our progress and ambition in our Group Report and Financial Statements